Privacy Policy and Cookies

You can use TICRA’s website without revealing any information about yourself. Our website is not set up to track, collect or distribute personal information about you, unless you voluntarily enter information into a website form. We collect two types of data:

  • Information that you provide such as name, company name, email address, and telephone number
  • Electronic records, that do not contain personal data, to compile statistics about how our visitors interact with our website

By voluntarily providing us with information about yourself, you are consenting to our use of both the data that you provide and the data that we collect on our website.

Cookies

We use cookies on our website to provide a better user experience. If you do not wish for cookies to be placed on your computer, please configure your web browser to either erase cookies from your computer’s hard drive, block all cookies, or present a warning before a cookie is stored. If you choose to block cookies, the sites may not function as expected.

Purpose and use of collected data

Personal information is processed in TICRA according to the EU General Data Protection Regulation (GDPR). TICRA will not sell, transfer, assign or distribute any information to any other third parties without your permission unless obligated to do so under applicable law.

TICRA maintains the following registers containing personal information:

1. Marketing register

2. Customer register

Marketing register
TICRA markets its products and services by its electronic newsletter. The marketing is based on the consent which you give us when you subscribe to the TICRA newsletter on our web pages. For marketing purposes TICRA collects your name, e-mail address and company name and when available, your title and the company contact information. You can unsubscribe to our newsletter by a link included in every newsletter.

Customer register
TICRA collects contact information related to our customers for customer relations management such as product evaluations, sales negotiations, order processing, product deliveries, billing, user support and other business operations. Here, TICRA’s right to collect personal information is based on the customer relationship between your employer and TICRA. We collect only minimal personal information like employee name, title, e-mail address, phone number, company name, and company contact information.

TICRA is a global company represented by sales agents around the world. Contact information obtained through any of TICRA's sales agents is treated as contact information sent directly to TICRA. TICRA does not send contact information to a sales agent unless it was obtained from the sales agent originally.

In order to ensure transparency, TICRA is obligated to provide a transcript of the stored personal data of an individual upon request.

Deletion of registered data

Marketing register
We will remove your data from our marketing register a) by your explicit request to gdpr@ticra.com, b) when you click unsubscribe in our newsletter or c) if your email address becomes invalid.

Customer register
Personal data will be a) stored for up to ten years after the active customer relationship has terminated, or b) removed at any time by your explicit request to gdpr@ticra.com.

Amendments to this policy

We reserve the right to change and modify this Privacy Policy at any time without prior notice. Your continued use of the websites following the posting of changes to these terms means you accept these changes.

This policy was last updated on 24 May 2018.

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